IRCC Help

All in-person visits to the constituency office operate on an appointment-only basis. As office hours and staff availability may vary, it is important to schedule your visit in advance. We can then ensure the appropriate staff member is available to assist you.

For help with your file at Immigration, Refugees and Citizenship Canada, please fill out the form below so that our team can assist you.

NOTE – If your inquiry is about a group/family application, please have the Primary Applicant completing the form, with commenting the details of the dependent(s) in the “Issue” section. Key information to include are Dependent’s full legal name(s), UCI number(s), Country and Date of Birth.

Please note, our office may only assist constituents of Richmond Centre–Marpole – to ensure you are a resident of Richmond Centre–Marpole please verify your postal code here.

IRCC Processing Timelines limit the scope of work our office is able to assist with – we may only inquire on cases where the processing time has elapsed. To verify whether your case has exceeded processing times please click here.

Full Name:

First Name*

Middle Name

Last Name*

Relationship to applicant: I am the applicantApplicant is immediate family (parent, child, sibling)Other

If other:

Date of Birth:

Day

Month

Year

UCI (Client ID Number) / Application Number:

00-0000-0000

Address:

Mailing Address*

City*

Postal Code*

Contact Information:

E-mail

Phone*

Issue:

Comments

Consent:

I hereby request that the office of Chak Au, Member of Parliament, assist me with the issue stated above.

For this purpose I authorize the office of the Member of Parliament Chak Au and/or his representative to consult the necessary government departments or agencies on my behalf and for the government department/agency to release any and all information in my file to the Member of Parliament and her staff. MP Au and his representatives may use and share with government officials any and all personal information and documentation, including correspondence, which I have provided to her or her representatives to the extent necessary in their efforts to assist me.

I agree